Save up to 50% - 1 Year Free Agency Pro
Celebrating Four Years of PrettyWP
PrettyWP is turning four, and we’re throwing a anniversary bash like no other! To thank our amazing community of WordPress users, we’re rolling out a Spectacular Birthday Sale where you can save up to 50% on our top-tier Care, Enterprise, and Agency plans.
Sale ends in
Websites Secured
Since 2020
Multichannel Support
24/7 WordPress Website Management, Security, Monitoring
Outsourced website management services relieve business owners and managers from tech responsibilities, allowing them to focus on developing their core business.
- Live Chat
- Ticket Support
- Email Support
Grow Your Business with PrettyWP
A New Home For Your Business
Security and Speed Optimization
Unlimited Website Edits
24/7 Email, Ticket and Live Chat Support
Everything Business Owners and Agencies need
It's Simple. We handle it all.
Secure and Affordable
We carry out daily, weekly, and monthly security scans, error and vulnerability reports to fix those on time.
Backups
Our Care Plans include weekly, monthly, and regular backup facilities available to protect & secure your website investment.
Monitoring
Our Website Monitoring system monitors your website 24×7 to ensure there is no downtime and alerts.
Grow your business with us
Email Support
We will provide support to your clients via email using one of your agency mail accounts, or you may create one for us!
Weekly Reports
We will send white-labeled weekly reports to you and your clients as well, and they’ll not include any branding.
Support Center
Your clients will get access to our Support Center, which will not include any of our branding but yours.
Live Chat Support
Now, you can offer your clients live chat support with our White Labeled 24/7 Live Chat Support Addon. So, your clients can reach out to us whenever they need help.
Dedicated Support
Whenever you need help with your or your client’s sites, you need to create a support ticket or have a chat with our team!
ALL IN ONE SOLUTION
Security Optimization, and 24/7 Support
We block hack attempts before they even reach your website. Our security engineers will constantly scan your site, and if we find malware, we will clean it, remove it and get your site back on track.
Although WordPress does come with an inbuilt database optimization feature, it’s not very efficient and leaves a lot of potential for improvement. Hence, we take things a step further by cleaning up the database and along with taking up backups, we regularly optimize your database, by getting rid of any unused data, images, and spam comments.
No matter what kind of business you are part of, you will face technical issues at times. You might not have the knowledge to understand those issues. In that case, it is advisable that you seek the assistance of an expert in this matter. Our team is experienced and knowledgeable and will be able to help you overcome the issues easily. Whenever you need help, we’ll be here and you can chat with us or drop us an email.
Care
Monitoring
- 24/7 Monitoring
- Email Alerts
Included
Care Plus
Image Optimization
- Image Resizing
- Image Compression
Included
Care Premium
Speed Optimization
- File Optimization
- Image Optimization
Included
Care
Security Optimization
- Hack Prevention
- Malware Removal
Included
UP-TO-DATE
Benefits of Maintaining & Keeping Your Website Up-To-Date
We understand the challenges that agencies face when it comes to growing their business and increasing profits. That’s why we offer a range of solutions that are specifically designed to help agencies achieve their goals.
Secure
Safe from Hackers
A hacked WordPress site can cause serious damage to your business’s revenue and reputation. Hackers can steal user information, passwords, install malicious software, and can even distribute malware to your users. So, it’s needed to keep your site, theme, plugins, and core updated to secure your site and user’s data from hackers and malware.
SEO
Improves SEO Results
Search engines are looking for pages that contain high-quality, relevant information relevant to the searcher’s query. If you keep your site and site content updated, then it’ll improve your site’s SEO results and revenue. So, it’s always needed to keep your site content updated, and we’re here to help you with these issues and will keep your site updated!
Conversion
Improves Brand Value
Keeping your site and content updated can help you earn new visitors. Keeping up with the latest tech standards, like fast-loading pages and mobile-friendly design, can help your site’s search results performance. Also, it will improve trust in your brand.
Multichannel Support
Our team of Support Engineers are available 24 hours a day and 7 days a week, whenever you need help you can reach us via multiple support channels!
Live Chat Support
Our Live Chat support is perfect for customers who need immediate assistance or have queries that require quick resolution.
Ticket Support
For more complex issues that require detailed troubleshooting, our ticket support is the way to go.
Email Support
If you prefer to communicate through email, we’ve got you covered. Our email support team is highly responsive and will get back to you within a few hours.
ANALYTICS
Get powerful insights into your Website
Real-Time Stats
Frontend Reporting
Enhanced eCommerce Tracking
Google Analytics
Page Level Analytics
Keep Safe
We will keep your sites up-to-date and secure
- Backups
Daily Backups
When you sign up for a Care plan, we will work with you to determine the best backup schedule based on your needs and preferences. This could involve hourly, daily, weekly, or monthly backups depending on the frequency of updates and changes to your data.
In addition to scheduled backups, our team also takes a backup before every task. This means that any time we make changes or updates to your website, we will take a backup of your data beforehand to ensure that we can quickly and easily restore your website in the event of any issues or errors.
UP-TO-DATE
Plugins and themes are essential components of any WordPress website, as they provide additional features and functionality beyond what’s included in the WordPress core. However, outdated plugins and themes can pose a security risk to your website, as they may contain vulnerabilities that could be exploited by hackers. By updating your plugins and themes on a weekly basis, we can help to ensure that your website is always using the latest and most secure versions of these components.
hours saved
Security
A firewall is an essential security tool that acts as a barrier between your website and the internet, allowing only authorized traffic to pass through while blocking malicious traffic. We’ll set up a firewall on your WordPress site to protect it from various types of attacks, including brute-force attacks, cross-site scripting (XSS), and SQL injection.
In addition to a firewall, we also implement other security measures to further secure your website.
Don’t take our word for it
What they say about us
@Wayne
It’s a great way for a solopreneur to manage multiple sites. It allows me to focus on content etc. rather than worrying about things such as updates and backups. The backend works great. They ask before installing major plugins and let you know if you need to do anything on your side.
@Rockson Samuel
I consider Prettywp not only a safe pair of hands but also an excellent service. Very responsive, always ensure they understand what is required and I find that they will look to go the extra mile wherever possible. We have a portfolio of brand WP websites hosted with them and they are more secure and stable than before.
@Carlos
Pretty WP has been a great addition to our business. They help us manage multiple websites and are very reliable in their work. They are lightning fast, they come up with alternative ideas or do exactly as the client wants and make sure we are taken care of.
@Eryka
What makes our experience great with Pretty WP is their stellar customer support, WP knowledge, and experience. Their response time is quite exceptional, which is critical when dealing with our clients. Having them as an extension of our business has given us peace of mind and allowed us to concentrate our time, attention, and efforts on growing our business. Their support allows us to develop in ways we would not otherwise be able to do as a small business.
@Abishekh
I am working as an SEO executive. I don't know much coding to customize my themes and designs from the backend. So I always wanted a support person. But most of the programmers are busy and don't want to spend their time on my small tasks. Also, they were asking for unaffordable charges for small changes. I never knew that this platform existed until I got a deal from PitchGround. That was a life-saving deal for me.
@Ethan Brown
Working with PrettyWP has been an absolute pleasure. Their team of experts took the time to understand our business needs and provided tailored solutions that have helped our website run smoothly and efficiently. With PWP's website management services, we no longer have to worry about the technical aspects of our website, allowing us to focus on growing our business.
@Michelle
Amazing website management and support services. An absolute pleasure to work with. I am a one-man creative agency, so I cannot manage all of my client's sites by myself, but they can. They are friendly, knowledgeable, and always try to help even if it's not strictly in their remit. Their live chat support is really fast, but ticket support takes 1-2 hours. But whenever I need help, they are there for me. Thank you, and I hope you guys will continue providing the awesome service.
@Fiorenzo
Kindness, competence and professionalism. The support is very reliable as well as their services. Thank you so much PrettyWP.
@Peter
I am very happy with the service from PrettyWP, I am now using them for 3 WordPress websites. They have great and very responsive support, I can only recommend them.
FAQ
Frequently Asked Questions
Have a question? You can find the answers to the most common questions we get asked by our customers. If your question is not answered below, please don’t hesitate to contact us.
You have to choose a plan based on your needs and click on Get Started. Then you will be redirected to the signup page and create an account with us! Once done, you’ll be redirected to the page where you can able to find all the details you need about getting started and we will send you introductory emails that include how you can share the credentials securely with us, get support, ask for edits/changes, and some recommendations to improve.
We’ll send you introductory emails once you’ve signed up for one of our plans. And those emails include all the details regarding getting started.
Every PrettyWP plan covers one WordPress site. If you want to add additional sites, then you have to purchase additional plans. You can choose multiple plans for different sites based on your needs. And you can get an additional discount for multiple sites.
You can request unlimited edits per month, but you have to know what you can request!
- Posts and Pages (Included): You want us to publish the post, change images or content on your site that you have sent to us.
- Posts and Pages (Not Included): You want us to write a blog post and publish it on your site.
- WooCommerce (Included): You want us to add new products to your site (You have to provide all the necessary details)
- WooCommerce (Not Included): You want us to create custom flows like checkout progresses or custom WooCommerce pages.
- Media (Included): You want us to upload the image to your site or replace the image on your content. (All the necessary files should be given)
- Media (Not Included): You want us to find the image for your site/content.
Others (Included):
- You want us to replace a heading or paragraph on your site (Necessary details should be given)
- You want us to install and set up the plugin and themes.
Not Included:
- You want us to create a custom heading or paragraph to replace or create new content on your site.
- You want us to develop a custom plugin, theme, site, or custom functionalities.
It’s important to know about our response and resolution times to your support requests.
In most cases, we’ll reply to your live chat messages, tickets, or emails within a few minutes. Our average response time to live chat messages is 3-5 minutes.
In some cases, it may need some to take a look into the issue, but our team will reply to your requests within 1-3 hours.
Yes, we do offer migration services and it’s included in all of our pricing plans.
Payments are collected via PayPal, Stripe and FastSpring. When you sign up for one of our plans, you have a choice to pay using your debit, credit cards, or using your PayPal account!
Yes, if you’re a non-profit organization then we offer a 20% discount on all of our plans!
Of course, we do! Once you have signed up for one of our plans, we take care of your website. Our team will fix all the issues on your site, including the conflicts caused by the plugin, theme updates and hosting issues, etc. So, you don’t have to worry about this!
At the moment, our primary focus is to provide maintenance and support exclusively for WordPress websites. However, we are open to the possibility of expanding our services in the future.